Getting to know you
The first thing we have to do is have a chat to see what you're looking for...I'd like to think that I'm the right person for everyone, but I may not be...we won't know that until we take some time to get to know each other. We’ll set up a time for an introductory call to discuss your needs. These first conversations are free and do not obligate you to hire me. I prefer to use Google+ Hangouts or Skype for these meetings because they provide the ability to meet face-to-face, but I am also willing to just have a regular old phone call. During these initial conversations I’ll take some time to find out more about you, your photography style, and your business. Prior to our call I will spend a little time learning what I can about you from your website, social media sites, and any publications/vendor sites where you may have been mentioned. I’m sure you’ll have questions for me as well, so don't feel awkward about coming into our meeting with a list of questions for me. From there, I’ll put together a proposal of how I can help you!
determining how much help you need
Usually by the end of our first call, I have a pretty good idea of how many hours your projects might require, but ultimately the decision is yours. You can reserve my time in blocks of hours each month. For example, you can start with as little as 10 hours the first month. I’ll keep you up-to-date as we go along and let you know if I’m close to running out of time. You can always add on a few extra hours if needed or increase your budget the following month. (See my pricing page for more information.)
when you're ready to begin
I’ll send you a service agreement. Once the agreement has been signed, I'll send an invoice for you to make the first payment. All blocks of time must be paid in advance. I’ll begin work after payment has been received. The service agreement is month-to-month with no long-term commitment.
assigning me tasks
I'll keep track of my tasks for each of your projects in my CRM. All you need to do is to communicate to me what you want done and if there's a deadline. This can either be via email, live calls, or even through messaging services like Facebook Messenger or Google Hangouts. If I get verbal instructions from you, I'll do my best to send an email clarifying what I think you want me to do.
It may be necessary to share sensitive information with me in the course of working with you. Please be assured that I will treat your private business and personal information with the greatest of care. Particularly sensitive items, such as usernames and passwords, will never be stored electronically. Should there come a time that our working relationship ends, any documentation with personal identifying information will be destroyed.
Reserving my time
Depending on how many hours we agree to each month, I'll give you a couple of free hours; this little bit of extra time is to account for the learning curve we'll have in beginning our working relationship. I encourage you to use all of the contracted hours within 30 days of the payment date.
Hiring me part-time is far less expensive than a full-time employee. Plus there are no employee-related taxes, insurance, benefits, or expenses. You only pay me for the hours you think you’ll need. There is no long-term commitment.